2 posts tagged “critical incident”

We started in earnest today on the BV project.

VW and KH had to work together for the first time. Following my briefing of the outcomes and principles we would follow to get the job done we worked separately on different parts of a report.

The finished report was printed and bound for GPA before the end of the day. VW and I presented it to GPA.

From including all our names on the cover, to actually completing integral parts of the report that formed its sum, this felt like a job well done.

I felt strong when:

1. The report presented looked the part i.e. outstanding layout
2. The content was a collaborative effort
3. The content was considered and clear
4. The content showed skill in different disciplines i.e. Gantt charting (mpp)
5. The report met the outcome we had agreed as a team i.e. identifying the gaps in the knowledge of the wider working party and starting to highlight how we would respond to meet the project targets

I have successfully started a new thread of online research looking at critical incidents.

Wikipedia has a comprehensive entry. With a interesting list of sources that includes a link for Critical incidents.net.

The Critical Incident Technique (or CIT) is a set of procedures used for collecting direct observations of human behaviour that have critical significance and meet methodically defined criteria. These observations are then kept track of as incidents, which are then used to solve practical problems and develop broad psychological principles.

Wikipedia. (2007). Critical Incident Technique. Available: http://en.wikipedia.org/wiki/Critical_Incident_Technique. Last accessed 21 January 2007.

Next action: read through literature and share reflections with UV online community.